Official Documents

GoJudi Privacy Policy — Your Personal Data Protection

GoJudi cares about the privacy of every member. This policy clearly explains how we collect, store, use and protect your personal information while you use the gojudi.vin platform. No data is sold or shared without your consent.

Updated: January 2026 256-bit SSL Protected
OFFICIAL PRIVACY POLICY
Your data is protected and will not be shared with third parties without your consent.
01

Introduction & Scope of This Policy

GoJudi ("we", "our platform") takes the privacy of every individual using the gojudi.vin platform seriously. This privacy policy is our written commitment to you as a member that all personal information you share with us will be handled with full trust, transparency and responsibility.

This policy applies to all users of the gojudi platform, including visitors browsing without registering, prospective members in the process of signing up, active members using the platform for entertainment, and former members whose accounts have been closed. We encourage you to read this document carefully so you have a clear understanding of what data we collect and why.

By using the gojudi platform, you agree to the terms set out in this privacy policy. If you disagree with any part of this policy, you may contact us for further clarification or discontinue use of the platform.

GoJudi Note: This privacy policy is written in plain language to make it easier for our members to understand. We believe every member has the right to know exactly how their data is managed, without having to read through complex legal documents.
02

Types of Personal Data We Collect

GoJudi only collects information that is genuinely necessary to provide you with a safe, fair and efficient service. We do not collect excessive or irrelevant data beyond what is needed for platform operations. Below are the categories of data we collect and the purpose of each:

Data Category Information Examples Primary Purposes
Personal Identity Full name, date of birth, identification card number KYC Verification & Fraud Prevention
Contact Information Phone number, email address Account communications & customer support
Financial Data Bank account details, eWallet information, transaction records Deposit & Withdrawal Processing
Technical Data IP address, device type, web browser Security & Fraud Detection
Usage Data Game records, betting history, active session times Platform Improvement & Responsible Gaming
Communication Data Correspondence with customer support Complaint Resolution & Service Records

We may also collect data you voluntarily provide through surveys, feedback, or promotions you participate in. All such data is used solely to improve the quality of gojudi's services to you.

Important: GoJudi will never ask for your account password via email, SMS or customer support channels. If anyone claims to represent gojudi and requests your password, please report it immediately to our security team.
03

How We Use Your Data

Every piece of data we collect is used for a clear and lawful purpose. gojudi will not use your data for any purpose unrelated to the provision of platform services without obtaining your prior consent. Below are the primary purposes for which your data is used:

  • Process account registration and verify your identity through the required KYC process
  • Process deposits, withdrawals, and other financial transactions securely and efficiently
  • Detect and prevent fraudulent activity, money laundering, and platform abuse
  • Provide responsive and effective customer support in Bahasa Melayu
  • Send important account notifications such as transaction confirmations and security alerts
  • Enable you to use responsible gaming tools such as deposit limits and self-exclusion
  • Improve the user experience based on usage patterns analyzed in aggregate
  • Comply with legal obligations and applicable regulatory requirements
  • Send promotional information and special offers — only if you have consented to receive marketing communications
  • Conduct analysis to understand game preferences for the purpose of recommending relevant content to you
Your Choices: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing marketing consent will not affect the core services provided to you by the gojudi platform.
04

Third-Party Data Sharing & Disclosure

GoJudi does not sell, rent or trade your personal data to any third party for their own commercial purposes. This is a core commitment we will not compromise on. However, there are limited situations in which we need to share certain data with specific parties to enable the platform to operate:

  • Payment service providers: Transaction data required to process deposits and withdrawals is shared with our payment gateway providers, subject to strict confidentiality agreements
  • Identity verification service providers: KYC data is shared with accredited third-party identity verification services to authenticate your documents
  • Game platform providers: Usernames and game statistics data required to integrate games from third-party providers into the gojudi platform
  • Legal authorities: GoJudi is legally required to disclose certain information upon receiving a valid request from authorities or regulatory bodies.
  • Cloud services & infrastructure: Data is stored on servers operated by accredited infrastructure providers bound by strict data processing agreements

All third parties we work with are bound by legally enforceable confidentiality and data protection agreements. They are only permitted to process your data for the stated purposes and may not use it for any other reason.

05

Data Security Measures

Gojudi invests seriously in security infrastructure to ensure your personal data is always protected from unauthorised access, loss, damage or leakage. Below are the security layers we use to safeguard your data:

  • 256-bit SSL encryption secures all data communications between your device and gojudi servers — every piece of data transmitted through the platform is fully encrypted
  • Member passwords are stored in hashed form, unreadable by anyone — including gojudi staff
  • Two-factor authentication (2FA) is available for all accounts to add an extra layer of security beyond your password
  • An automated security monitoring system that detects suspicious login activity and blocks unauthorised access in real time
  • Access to member data within gojudi's internal systems is restricted to staff who genuinely require it, based on the principle of least privilege.
  • Regular security audits by independent third parties to assess and improve the platform's security posture
  • A tested security incident response plan to ensure swift action in the event of any unexpected occurrence
Shared Responsibility: While gojudi takes all reasonable steps to protect your data, account security also depends on your own actions. Make sure you use a strong password, enable 2FA, and never share your login credentials with anyone.
06

Cookies, Tracking & Similar Technologies

GoJudi uses cookies and similar tracking technologies to keep the platform running smoothly, enhance the user experience and understand how the platform is used overall. Cookies are small text files stored in your web browser when you visit the gojudi platform.

Types of cookies used on the gojudi platform:

  • Essential Cookies: Required for core platform functions such as maintaining your login session and processing transactions securely. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collect information on how the platform is used — which pages are visited most frequently and time spent on each page — to help us improve platform performance
  • Functional Cookies: Remember your preferences such as display language, interface settings, and game preferences to deliver a more personalized experience
  • Security Cookies: Used to detect suspicious login attempts and protect your account from unauthorised access

You can manage cookie settings through your web browser. Please note that disabling essential cookies may prevent you from using certain features of the gojudi platform fully. For more information on how to manage cookies, refer to your web browser's help documentation.

07

Your Rights as a Data Subject

As a gojudi platform user, you have certain rights regarding the personal data we hold about you. gojudi fully respects and facilitates the exercise of these rights. Below are your rights and how to exercise them:

Right of Access

You have the right to request a copy of all personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request immediate correction via your account settings or by contacting customer support.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations to retain certain records for specified periods.

Right to Object

You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another service provider as needed.

Right to Restriction

You may request that we restrict the processing of your data under certain circumstances, such as while a data accuracy investigation is in progress.

How to Exercise Your Rights: To submit any data rights request, contact the gojudi privacy team via our official email at [email protected]. Please state the type of request, your full name and account number. We will verify your identity before processing any request to ensure the security of your data.
08

Data Retention Period

GoJudi retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. Below are the data retention guidelines we follow:

  • Active account data: Retained for the duration of your active membership on the gojudi platform
  • Financial transaction records: Retained for a minimum of 7 years after a transaction occurs in accordance with financial and tax legal requirements
  • KYC and identity verification data: Retained for a minimum of 5 years after account closure in accordance with AML (Anti-Money Laundering) policy requirements
  • Customer support communication records: Retained for 3 years for future dispute resolution reference
  • Technical and security log data: Retained for 12 months for security analysis and fraud detection purposes
  • After account closure: Data that is no longer required for legal purposes will be securely deleted or anonymised

Once the retention period has expired and there is no legal obligation requiring continued storage, your data will be permanently deleted from our systems using methods that ensure it cannot be recovered.

09

Amendments to This Privacy Policy

GoJudi reserves the right to update or amend this privacy policy from time to time in line with changes to platform operations, legal requirements or industry best practices. All changes will take effect upon publication of the updated version on this page.

For significant changes that directly affect your privacy rights, we will provide at least 14 days' advance notice before the changes take effect, via in-platform notifications or an email to your registered address. You are encouraged to review this page periodically and check the "Updated" date at the top of the page.

Please Note: Your continued use of the gojudi platform after any amendments to this privacy policy are published constitutes your acceptance of those changes. If you disagree with the changes made, please contact us before the effective date of the amendment.
10

Contact Us About Privacy

If you have any questions, concerns, or complaints regarding how gojudi handles your personal data, or if you wish to exercise any of the data rights outlined in this policy, our privacy team is here to help.

You can reach us through the following channels:

  • Email: [email protected] — for privacy enquiries and personal data requests
  • Live Chat: Available 24 hours a day, 7 days a week via the support icon on the gojudi platform
  • Response time: We aim to respond to all privacy-related enquiries within 3 business days
GoJudi's Commitment: Your privacy is not merely a legal obligation to us — it is the foundation of trust that builds a lasting relationship between gojudi and every one of its members. We are committed to handling your data with full responsibility and transparency at all times.
Our Guarantee

Why Your Data Is Safe with GoJudi

Data protection is more than words on paper — it is a daily practice embedded in every aspect of gojudi platform operations.

256-bit SSL Encryption

All data transmitted between your device and gojudi servers is protected by military-grade 256-bit SSL encryption. No one can read your data while it is in transit.

Transparent & Secure KYC

Our identity verification process uses a certified KYC platform that meets international standards. Your documents are encrypted and retained only for as long as necessary.

Real-Time Monitoring

Gojudi's automated security system monitors your account activity at all times and will immediately alert you if any unusual or suspicious activity is detected.

No Data Sales

GoJudi has never and will never sell, rent or trade your personal data to any third party for their own commercial purposes. This is our absolute promise.

Full Control in Your Hands

Through your account settings, you can manage communication preferences, request a copy of your data, or initiate the account closure process at any time.

Regular Security Audits

The gojudi platform undergoes regular independent security audits by professional third parties to ensure our data protection standards remain current and robust.

FAQ

FAQ About gojudi Privacy

Absolutely not. gojudi does not sell, rent, or share your personal data with any advertiser or third party for their marketing purposes. Your data is used solely to provide you with gojudi platform services and to fulfil applicable legal obligations.

Yes, you have the right to request deletion of your personal data. However, certain limitations apply — gojudi is legally required to retain financial and KYC records for a prescribed period (typically 5–7 years) following account closure. Data not subject to this legal obligation will be permanently deleted once your request is processed.

Your data is stored on secure servers operated by accredited cloud infrastructure providers that comply with international security standards. All data is encrypted at rest and in transit. Our infrastructure providers are bound by strict data processing agreements and cannot access the content of your data.

You can stop receiving promotional emails in two ways: first, log in to your gojudi account and go to notification settings to turn off marketing communications; second, contact our customer support team via live chat or email and let us know you wish to unsubscribe. Requests will be processed within 5 business days.

In the unexpected event of a security breach involving your data, gojudi has a comprehensive incident response procedure in place. We will notify affected members within a reasonable timeframe and take immediate steps to contain the incident. We will also report to the relevant authorities in accordance with applicable legal obligations.
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